CLAMSHELL WAX MELTS:True Ocean

Refreshing Seaside Retreat.

Transport yourself to the coast with JUSTBLiSS True Ocean Soy Wax Melts. Crafted with 100% natural soy wax, these mels release a crisp, invigorating fragrance reminiscent of the open sea, capturing the essence of fresh ocean breezes and salty air. Perfect for bringing a touch of coastal serenity and rejuvenating freshness to any room, True Ocean melts create a tranquil and refreshing atmosphere, making them an ideal choice for those who love the calming and uplifting scents of the seaside.

HOW TO USE:

• Simply add the desired amount of wax into the clean bowl of your wax warmer.
• As the melt turns to liquid you will experience its fragrance throw.
• When the wax warmer is switched off, the melt will harden.
• To remove spent wax, let it cool and harden then press gently on one end. If it does not slide out easily, cool in the fridge for 10 minutes to shrink the wax. Alternatively, you can wait till the wax has hardened. Then turn the warmer on for a couple of minutes to free the wax puck.
• Clean dish with warm soapy water when changing wax.
• Take care when using your wax melts and be sure to never add water or light the melt directly.

CARE GUIDE:

• Use only with a suitable Wax Warmer
• Never leave unattended.
• Never use on or near flammable, heat sensitive or porous surfaces.
• Never move your wax warmer when the wax is liquid.
• Do not place on or near electrical appliances.
• Keep away from external heat sources.
• Do not use for longer than 3 hours at a time.
• NEVER add water to hot wax.
• Keep out of reach of Children and Pets
• Keep wax pool. free of foreign matter and debris.
• Failure to follow these instructions could result in fires and / or injury.

PACKAGING:

Fully recyclable Clam Shell

When you find the fragrance is no longer as strong, or simply is not there, just add more wax or clean out the spent wax and start a fresh batch.

PLEASE NOTE:

This item is generally ready made but occasionally man need to be made to order and this may lead to longer processing times.

Our products are created in small sized batches to keep them fresh - if we are out of stock it could take 5-7 days for stock to be made, or 6 weeks if it is a cold process soap.

SERVICES EXPLAINED:

• We send our parcels out with PUDO, a division of Courier Guy, or PAXI, which is part of PEP.
• With both these companies we transport the parcels to either Preller Walk Courier Guy (a PUDO locker close to us) or to our closest PEP store.
• If we get the order to PUDO before 15:00 Monday - Thursday, and you are located in a main area (e.g. JHB/CPN), you should have it by the next day. However, courier to PE/Durban etc. will take 2-3 days. With PAXI it will take between 7-10 days to reach you - if you choose this service. 
  • We don't send out any parcels on a Friday with PUDO, as they do not deliver on a Saturday, and we prefer to not have your parcel in their depots waiting for Monday - we will rather take it to them on Monday. 

Once orders are placed, our Shopify system will send you a WhatsApp to confirm your order. Once we have fulfilled your order, you will receive an automatic email via our system. Charlene is responsible for packing and sending all orders out. She will in contact with you from the beginning to the end. You are also welcome to contact her on 084 3925 1365.

• Once order fulfillment is done, you will receive another email notification from the system - Charlene will also send you a WA to give you the PUDO Locker code and password, and PEP will send you a SMS - please look out for these. Charlene will also send you the PEP tracking number. 
• You can track your PUDO order HERE.
• You can track your PAXI order HERE.

SURCHARGES:

• HIGH-RISK ZONES: These areas are considered unsafe for couriers to travel and a surcharge (over and above the shipping cost) is applied. An invoice will be sent prior to dispatch should you reside in a "high-risk" considered area. Please use this link to check - type the word "SURCHARGE" in the search box and scroll for your area. 
• OUTLYING AREAS: These are areas that fall outside of the main delivery centers. An additional surcharge of up to R250 may apply for outlying areas. An invoice will be sent to you for payment prior to dispatch.

HIGH-RISK ZONES/POLICE STATION DELIVERIES:

• Due to high rate theft and hijackings, some areas are deemed as "hotspots/high-risk-zones" by our courier partners, and will only be serviced to the local police station and you will be required to collect your order at the police station as opposed to getting a typical door-to-door delivery.
• If you reside in a high risk area, you will get a telephone call from the Courier ON THE DAY OF DELIVERY to arrange a police station pick up. Unfortunately we have no knowledge before hand, and therefore we do not have control over this. We apologize in advance for this inconvenience.
• Should you not be able to collect from the police station , please feel free to return the parcel to us - we will refund the value of the products, but not the cost of shipping or return.
• Please click link to check if you reside in a high risk zone, but please note that the Courier Guy is responsible for this link and does not always update it.
• Use the search facility on the top right with the word "SURCHARGE", followed by the are you live in.

​URGENT ORDERS

If your order is urgent please let us know in the "leave us a note" section of your order. Parcels are normally delivered within 2-3 days of payment or slightly longer during holiday season or out of stock - we will contact you if this is the case.

OUR SHIPPING COSTS ARE AS FOLLOWS:

• Enjoy FREE shipping nationwide when you spend R1000 or more.
• Send your own courier - FREE
• Pick up from 72 Waverley Road, Bloemfontein - FREE
• We deliver to your address in Bloemfontein at a cost of R70.

Different shipping options are:

• Spending R1000 or more: FREE shipping (up to 10kg) - excluding "surcharge fee" if delivery area is considered a high-risk zone.
• If the value of the goods in your card is less than R1000 then a shipping fee will be applied. You can select your preferred option by rate or what is most convenient for you.
• R999 or less with PUDO (Courier Guy):
  • XS: Max 2kg:
    • To your door - R110
    • To your closest Kiosk - R90
  • S: Max 5kg: 
    • To your door - R110
    • To your closest kiosk - R100
  • M: Max 10kg:
    • To your door - R130
    • To your closest kiosk - R110
  • L: Max 15kg:
    • To your door - R180
    • To your closest kiosk - R140
  • XL: Max 20kg:
    • To your door - R230
• R999 or less with PAXI (Pep Stores):
  • 0-5kg: 3 - 5 business days - R140
  • 0-5kg: 7-9 business days - R90
  • 5-10kg: 3 - 5 business days - R170
  • 5-10 kg: 3 - 5 business days - R130

Please take note:
JUSTBLiSS Naturals will not be held liable for any unforeseen circumstances such as, but not limited to: Courier mishandling, loss, damage, delivery time, incorrect tracking details/number.